Shipping & Delivery

SHIPPING & DELIVERY

Thoughtful care, delivered across the United States.

Orders placed on AISU LAB are fulfilled from Amazon fulfillment centers in the United States. This allows us to offer reliable domestic delivery and order tracking for our U.S. customers.

Order processing

Once your order is confirmed, it is sent to our fulfillment partner for processing. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

Estimated delivery

Delivery times are shown at checkout and may vary depending on your address, order volume, weather, and carrier conditions. Please use the tracking link in your shipping confirmation for the latest delivery estimate.

Shipping costs

Available shipping methods and any applicable charges are calculated and displayed at checkout before payment.

Multiple packages

If your order contains more than one item, products may occasionally arrive in separate packages. You will receive tracking details for each shipment when available.

Address changes

Please review your delivery address carefully before placing your order. Once fulfillment has begun, we may not be able to change or cancel the shipment.

Need help?

If your tracking has not updated, your package is marked delivered but cannot be found, or you have another delivery question, please contact us through our Contact page. Include your order number so we can help quickly.

Currently, AISU LAB online delivery is focused on customers in the United States.